D365 Technical Manager

Who is sa.global

sa.global addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.

Over 800,000 users in 80 countries around the world rely on sa.globals industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for 11 years. Our global organization has a 1000-member team across 25 countries.

For more information, visit www.saglobal.com.

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

Values of sa.global

• Contribute towards a working environment that represents “one sa.global” where everyone is seen as an equal, and equality and diversity is championed
• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism
• Come as you are, make work fun & others successful, and foster an always learning mentality

Who are we looking for?

We are looking for a skilled and experienced Technical Manager specializing in Microsoft Dynamics 365 Finance & Operations (F&O) and Power Platform. This role demands a strategic leader with a strong technical aptitude and a proven track record of driving successful projects and fostering innovation.

Main Responsibilities

• Hands-on technical implementation and deployment of Microsoft Dynamics 365 F&O and Power Platform, working collaboratively with customer stakeholders to implement and leverage D365 F&O and Power Platform using best development and implementation methodologies.
• Design, architect, and oversee the implementation of customizations, integrations, and extensions within D365 F&O and Power Platform environments.
• Serve as a subject matter expert in D365 F&O and Power Platform, staying abreast of latest updates, features, and industry trends.
• Provide technical guidance and support to team members and customers, addressing complex issues and resolving challenges effectively.
• Foster a collaborative and innovative team culture focused on delivering high-quality solutions and driving continuous improvement.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions using D365 F&O and Power Platform.
• Ensure adherence to best practices, standards, and compliance requirements throughout the development lifecycle.
• Explore new features or developments of D365 F&O, Power Platform, and other related technologies.
• Test and QA developments.
• Assist with pre- and post-sales, and support issues where needed.
• Collaborate with our Global teams.

Skills and Experience

• Minimum of 5 years of experience in technical leadership roles, with a focus on Microsoft Dynamics 365 F&O and Power Platform.
• Have strong practical development exposure in D365 F&O and Power Platform.
• Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
• Have excellent problem-solving skills, a strong customer-service orientation, and commitment to insuring timely, quality solutions to customer issues.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Experience/knowledge about ERP implementation methodologies.
• Excellent documentation, analytical, and problem-solving skills.
• Good presentation and training skills.
• Positive attitude and ability to work independently and as part of a global team.
• Constant motivation for learning and development, diligence, and responsible attitude.
• Business processes knowledge of multiple industries is a plus.
• Bachelor’s or advanced degree in a science- or technology-related field (preferred).
• Microsoft Certifications for Dynamics 365, or Power Platform, or Azure cloud technology would be an advantage.