Manager, Sales & Services

Do you have a passion for providing customers with solutions?

In this position, you play a key role in building and maintaining solid working relationships with our key customers. The goal is to clearly understand the needs and concerns of customers and how Valmet can partner with them to ensure the right automation solutions at the right time. This requires a firm grasp of the sales process and a willingness to work cooperatively with our key customers, and also internally with our experts, to ensure the highest levels of service. In this challenging role you have the responsibility for selling/closing contracts for new automation systems (DCS, QCS, Analyzers/measurements) investment projects, upgrades, rebuilds within your specified territory & customer base.

Responsibilities

• Responsible for promoting and selling Valmet automation solution within assigned territory and customer base
• Visit customers proactively to identify customer needs, generate leads and close the deals
• Stay actively involved with assigned region to fully understand and analyze the market for growth
• Prepare technical proposals, solutions to customers together with support from global / area / country organization
• Organize/prepare quotations to customers in close cooperation with global / area / country organization
• Regularly provide updates on sales, projections, bookings, proposal activities, costs and other related customer activities.
• Support delivery cases and customer claim handling
• Ensure best customer satisfactions towards Valmet offering and services
• Ensure Valmets core commitments to customers are fulfilled towards customers

Requirements

• Bachelors or Masters Degree
• 10+ years of experience in working with pulp & paper industry
• Proven ability in creating & selling profitable solutions, including achieving results in high pressure situations
• Good experience and knowledge on commercial terms / contracts is a plus
• Good interpersonal skills, leadership capability to lead and work in a (virtual) team even in multicultural / matrixed organization
• Good communication skills in English, as well as presentation and facilitation skills
• Willingness and ability to travel

We offer

We offer you a challenging position with the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. We value and encourage an innovative culture that suits development-minded people who enjoy working in a fast-paced and dynamic environment.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 13,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how -and above all, teamwork.