Senior Client Success Associate
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the PT ALTO Network with the position of Senior Client Success Associate - PT ALTO Network which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Senior Client Success Associate - PT ALTO Network below matches your qualifications. Good Luck: D
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ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.
DESIGNATION : Senior Client Success Associate RESPONSIBILITIES- Provide balancing distribution task, ensure all TO is using template, makesure task escalation response related to incident/service request/transaction finding ticket
Key Responsibility:
- Makesure team performance analytic, and escalation
- Makesure all team member balancing distribution TO and on duty
- Ensure team members understand customer (internal & external) needs and deliver the expected outcomes
- Attend meeting with external
- Monitor and ensure team members deliverablesReport on progress towards achievement of plans and strategies
- Identify any obstacles and challenges in fieldwork and escalate to lead
- Maintain collaborative relationships with other divisions
- Establish and maintain active and constructive relationships within HMT team
- Ensure staff are informed and trained to support good corporate governance in their specific areas of work.
- Proven experience in Service Desk Analyst, Business Analyst, Operation or similar position at least 5 years experience.
- Proven experience as Team Leader/Supervisor
- Bachelor degree in Information Technology/Information System and any major
Knowledge
- Business English
- Complaint Handling
- Switching Application
- Testing Operation
- Moderate Mirosoft Excel
- Communication
- Reporting
- Analytical Skill & Critical Thinking
Non-Technical
- Business English
- Complaint Handling
- Switching Application
- Testing Operation
- Moderate Mirosoft Excel
- CommunicationReporting
- Analytical Skill & Critical Thinking
Technical
- Basic Network Command
- Data Query SQL
- Basic Database
- Basic Firewall
- Basic Server
Information :
- Company : PT ALTO Network
- Position : Senior Client Success Associate
- Location : Jakarta
- Country : ID
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Senior Client Success Associate job info - PT ALTO Network Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Senior Client Success Associate job info - PT ALTO Network Jakarta in 2025-02-27 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-02-27
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