Desk Collection Analyst

PT Swakarya Insan Mandiri (Head Office) | Bekasi | ID

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the PT Swakarya Insan Mandiri (Head Office) with the position of Desk Collection Analyst - PT Swakarya Insan Mandiri (Head Office) which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Desk Collection Analyst - PT Swakarya Insan Mandiri (Head Office) below matches your qualifications. Good Luck: D

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Responsibilities :

  • Monitor and analyze contact center (mainly desk collection service) performance metrics & client satisfaction.
  • Identify trends, areas of improvement, and opportunities for optimizing contact center (mainly desk collection service) operations.
  • Develop reports and presentations to provide insights and recommendations to management.
  • Collaborate with the operations team to implement strategies that improve service quality and efficiency.
  • Ensure adherence to service level agreements (SLAs) and performance targets through continuous monitoring.

Qualification :

  • Candidate must possess at least bachelors degree in any field.
  • At least 1-2 years of working experience as Telecollection Supervisor (preferably from outsourcing / contact center industry).
  • Strong analytical skills with the ability to interpret data and generate actionable insights..
  • Proficiency skill of Ms.Excel / Google Spreadsheet is a must.
  • Candidates within Bekasi domicile are preferable.

Job Type: Full-time


Information :

  • Company : PT Swakarya Insan Mandiri (Head Office)
  • Position : Desk Collection Analyst
  • Location : Bekasi
  • Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Desk Collection Analyst job info - PT Swakarya Insan Mandiri (Head Office) Bekasi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Desk Collection Analyst job info - PT Swakarya Insan Mandiri (Head Office) Bekasi in 2025-02-02 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-02-02

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