Fraud Investigator

About Announcement Number: Jakarta-2024-037 Hiring Agency: Embassy Jakarta Position Title: Fraud Investigator (Consular FPU Supervisor) Open Period: 04/19/2024 - 05/03/2024 Format MM/DD/YYYY Vacancy Time Zone: GMT+7 Series/Grade: LE - 1430 9 Salary: IDR Rp274.834.861 /Per Year Work Schedule: Full-time - 40 hours/week Promotion Potential: LE-9 Duty Location(s): 1 in Jakarta, Java, ID Telework Eligible: No For More Info: HR Section
000-000-0000
jktrecruitment@state.gov Overview Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency: For USEFM - FP is 05. Actual FP salary determined by Washington D.C.
Open-to :

• Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM - All Agencies

Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type Details:

• Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

• Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: Yes Relocation Expenses Reimbursed: No Duties

This position serves as the Consular Sections lead Fraud Prevention Unit (FPU) Supervisor and is responsible for: 1) supporting the Fraud Prevention Manager (FPM) in the prevention, detection, investigation, and reporting of fraud in relation to visa and citizenship applications, 2) supervising the work of the Fraud Investigator and the Fraud Assistant; and 3) identifying and integrating lessons-learned from a spectrum of fraud referral databases. The incumbent must possess higher level of subject matter knowledge and skills to respond to complex cases. The supervisor is responsible for maintaining the Crew Visa Program (CVP), Leahy Vetting, and other fraud-related portfolios within the visa units. Advises and provides recommendations to junior staff, colleagues, and others regarding visa application procedures, visa eligibility requirements, procedural precedents and specialized advice pertaining to visa fraud detection.

Qualifications and Evaluations Requirements:

EXPERIENCE:

Must have a minimum of three years of working experience in a Consulate, Embassy, international organization, government agencies/offices with responsibilities within any or all of the following: law, police investigations, claims investigations, fraud detection, visa or passport production. Prior professional experience interacting with Indonesian government offices is required. (Please note that one credited year of working experience is equal to 40 hours/week x 52 weeks or 2080 hours.)

JOB KNOWLEDGE:

Position requires having a good understanding of Indonesian legal system regarding citizen services, immigration, fraud, and types of documents routinely used by Indonesian authorities; an understanding of Indonesian civil and family law procedures; and the principles of customer service and business correspondence.

Education Requirements:

Bachelor’s degree in one of the follow fields of study is required: Communications, Public Administration, Business Management, Law, or International Relations.

Evaluations:

LANGUAGE: Fluent speaking/reading/writing in English and Indonesia languages are required. This may be tested.

SKILLS AND ABILITIES :

Computer literacy in Microsoft Windows environment. Database input and management. Must be comfortable working with the public, capable of responding with courtesy under conditions of stress. Must be able to cold call to investigate fraud cases, establish rapport and elicit information from strangers without introduction. Must have analytical thinking skills.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info Benefits: Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Indonesia may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

• 
  IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply How to Apply:

All candidates must be able to obtain and hold a Public Trust background Investigation clearance.

To apply for this position For more information on how to apply visit the Mission internet site.

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

• Degree with transcript
• Proof of citizenship

Eligible Family Member Applicants:
• Copy of Sponsors Orders/Assignment Notification (or equivalent)

• Passport copy
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Indonesia.