IT Operation & Infrastructure Lead

• Manajemen Infrastruktur IT
  • Mengelola & memonitor server, storage, cloud, dan jaringan.
  • Mengimplementasikan kebijakan disaster recovery & backup.

• Cloud & Network Engineering

  • Deploy & maintain layanan berbasis cloud (AWS, Azure, GCP).

  • Memastikan performa dan keamanan jaringan, VPN, firewall, dan load balancer

• IT Security & Compliance

  • Mengawasi keamanan infrastruktur untuk mencegah serangan siber.

  • Memastikan sistem sesuai standar keamanan IT (ISO 27001, NIST, GDPR).

• Helpdesk & IT Operations

  • Memimpin tim IT Support untuk menyelesaikan permasalahan user.

  • Mengoptimalkan SLA untuk helpdesk dan operasional IT.5. Merancang & memimpin proyek IT (migrasi cloud, upgrade infrastruktur, implementasi security).

• Project Management

  • Menyusun timeline, scope, budget, dan risk management.

  • Berkoordinasi dengan tim internal & vendor untuk memastikan proyek selesai tepat waktu.

  • Menggunakan Agile/Scrum atau Waterfall sesuai kebutuhan proyek.

  • Melakukan monitoring & reporting ke stakeholder terkait progres proyek.

• Incident & Change Management

  • Menangani insiden IT (downtime, security breach, failure analysis) secara cepat dan efektif.

  • Menyusun & menjalankan IT policies & SOP terkait perubahan sistem.

Minimum Qualifications: Pendidikan & Pengalaman

• S1 Teknik Informatika, Sistem Informasi, atau bidang terkait.

• Minimal 5-8 tahun pengalaman di bidang IT Operations, Infrastructure, atau Network Administration.

• Minimal 2 tahun pengalaman memimpin proyek IT (Project Management).

• Pengalaman sebagai Cloud Engineer, Network Engineer, IT Security Specialist menjadi nilai tambah.

Keahlian Teknis

• Cloud Computing : AWS, Azure, GCP (deploy, maintenance, security).

• Networking : Firewall, VPN, VLAN, TCP/IP, DNS, DHCP.

• Infrastructure : Windows/Linux Server, storage, virtualisasi (VMware, Kubernetes).

• Security : Implementasi & audit keamanan IT, SIEM, endpoint protection, SOC.

• Helpdesk & IT Support : Manajemen tim IT Support, troubleshooting hardware/software.

• Automation & Scripting : Ansible, Terraform, PowerShell, atau Python.

• Project Management :
  • Berpengalaman dalam end-to-end IT project lifecycle .
  • Familiar dengan Agile, Scrum, Waterfall .
  • Bisa menggunakan Jira, Trello, atau MS Project untuk tracking proyek.
  • Kemampuan dalam budgeting, risk assessment, dan stakeholder communication.

Soft Skills

• Leadership & team management.

• Problem-solving & analytical thinking.

• Strong communication & stakeholder management.

• Time management & ability to work under pressure.

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUPs vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.