Associate - IFS - HC Operations Staff

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. In employee relations at PwC, you will focus on maintaining positive relationships between employees and the organisation, fair treatment, and resolving workplace conflicts effectively. You will play a crucial role in fostering a harmonious work environment.

As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

• Perform routine clerical and administrative functions within the area of Human Capital Operation including but not limited to organising and maintaining personal files (paper and electronic), drafting correspondence and creating employee reference letter.
• This position is responsible to ensure completion of personal documents before filing and all personal data updates/changes are recorded properly.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firms code of ethics and business conduct.

• Minimum holds Diploma degree
• Preferably has working experience in administration
• Able to work independently and work with others as a team
• Clear and considerate when dealing with various people
• Able to immerse in heavy administrative processes with great attention to detail
• Agile learning and good problem solving
• Proficient in using Microsoft Office
• A highly organised individual who can plan, manage, organise, and multitask

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Developing Policies and Guidelines, Disciplinary Procedures, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Employee Terminations, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Intellectual Curiosity, Investigation, Labor Negotiations {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No