Customer Service Representative - 24/7 Rotational Shift
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the IGT Malaysia with the position of Customer Service Representative - 24/7 Rotational Shift - IGT Malaysia which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative - 24/7 Rotational Shift - IGT Malaysia below matches your qualifications. Good Luck: D
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Responsibilities
- Handle User complaints which manifest as incoming Ticket in Resolution Tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- To exceed customers expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Acknowledging and resolving customer complaints through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Minimum 1 year of experience as Contact Center/Customer Service agent
- Required languages: Strong proficiency Bahasa Indonesia (spoken and written)
- Must be willing to work on 24/7 rotational shifts.
- 5 working days, 9-hour shift inclusive of 1 hour break and short breaks
- Full Training Program will be provided for new hires
- Must be willing to commute and work in Yogyakarta city (WFO)
- High commitment to qualify & high focus on customer
Benefits:
- 5 working days
- Medical Coverage (BPJS Health Care)
- BPJS Manpower
- Attractive Annual Leaves
- Attractive incentive
Jenis Pekerjaan: Kontrak
Pertanyaan Lamaran:
- Are you able to work 24/7 rotational shift and night shift?
- How many year(s) of experience do you have in Customer Service?
Lokasi:
- Yogyakarta (Diutamakan)
Information :
- Company : IGT Malaysia
- Position : Customer Service Representative - 24/7 Rotational Shift
- Location : Yogyakarta
- Country : ID
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative - 24/7 Rotational Shift job info - IGT Malaysia Yogyakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative - 24/7 Rotational Shift job info - IGT Malaysia Yogyakarta in 2025-03-01 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com
Post Date : 2025-03-01
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