Flagship Store Manager at Menard Indonesia Official

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Menard Indonesia Official untuk posisi Flagship Store Manager. If the Flagship Store Manager di Surabaya sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Menard Indonesia Official untuk posisi Flagship Store Manager di bawah ini sesuai dengan kualifikasi Anda.

About MENARD

Founded in 1959, MENARD is a prestigious Japanese skincare and cosmetics house known for merging cutting-edge dermatological research. With a commitment to "seeking true beauty," MENARD creates luxurious skincare rituals that elevate both skin and lifestyle. 

As we continue to expand our brand presence globally, we are seeking a passionate Flagship Store Manager to help deliver our story of beauty with integrity and sophistication.

Role Overview

As the Flagship Store Manager for a luxury beauty and skincare brand, you will be the brand ambassador responsible for delivering an exceptional client experience while driving the store’s commercial success. You will lead and inspire a high-performing team, ensure operational excellence, and uphold the luxury service standards that define the brand. This role blends sales leadership, customer relationship management, team development, and in-store brand representation.

Reports To : Director sales & marketing 
& Director Operations

Department : Operations & Sales

Employment Type : Full-time

Lokasi : Surabaya, Indonesia 

Training : 1 - 2 month in Jakarta

Key Responsibilities

Sales & Business Development

• Drive store sales performance and achieve or exceed sales targets
• Develop and implement strategies to increase customer foot traffic and sales conversions
• Conduct regular store performance reviews and identify areas for improvement

Team Leadership & Management

• Train and develop a high-performing store team
• Conduct regular team meetings and performance reviews
• Foster a positive and inclusive work environment
• Address employee concerns and resolve conflicts effectively

Customer Service

• Provide exceptional customer service to all store visitors, ensuring a memorable shopping experience
• Build strong customer relationships and foster loyalty
• Handle customer inquiries and complaints professionally and efficiently
• Provide personalized product recommendations based on customer needs and preferences

Store Operations

• Ensure the store is always clean, organized, and visually appealing
• Manage store inventory, including receiving, stocking, and processing returns
• Oversee store maintenance and ensure compliance with all safety and security regulations
• Implement visual merchandising guidelines and maintain attractive store displays
• Ensure adherence to all Perusahaan policies and procedures

Brand Representation

• Represent the brand with professionalism and enthusiasm
• Participate in store events and promotions
• Maintain a strong understanding of Menard’s brand values and philosophy

Ideal Candidate

• 3–5+ years of experience in luxury retail, ideally in beauty, skincare and cosmetics
• Deep appreciation for Japanese aesthetics, skincare, and prestige consumer experience
• Proven track record in store leadership with strong sales and team results
• Experience in delivering exceptional customer service in a high-end environment
• Passionate about luxury beauty and skincare with deep product knowledge
• Strong leadership skills with the ability to motivate, train, and inspire
• Excelent interpersonal and communication skills, with a flair for clienteling
• Commercially savvy, detail-oriented, and results-driven
• Highly organized with a strong sense of aesthetics and store presentation
• Comfortable with digital tools (CRM systems, POS, and reporting software)
• Must be willing to attend training sessions held in Jakarta for a duration of 1 to 2 months

What MENARD Offers

• A unique opportunity to be part of one of Japan’s most revered luxury skincare brands
• Dynamic, cross-functional collaboration with teams across marketing, e-commerce, and retail
• A culture that values refinement, respect, and innovation
• Competitive salary, skincare allowance, and professional development opportunities

Info Pekerjaan:

• Perusahaan: Menard Indonesia Official
• Posisi: Flagship Store Manager
• Lokasi Kerja: Surabaya
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Flagship Store Manager at the office Surabaya di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.