Customer Service Staff

PT Interpak Industries Batam | Batam | ID

About the role

Join our dynamic team as a Customer Service Staff at PT Interpak Industries Batam in Batam Riau Islands. In this full-time position, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

What youll be doing

  • Respond to customer inquiries, complaints, and requests via phone, email, or chat in a timely and professional manner

  • Troubleshoot customer issues and provide effective solutions

  • Maintain accurate and up-to-date records of customer interactions

  • Collaborate with other departments to ensure seamless customer experiences

  • Identify opportunities for process improvement and customer experience enhancement

  • Assist with administrative tasks as needed

What were looking for

  • Strong communication and interpersonal skills with the ability to effectively engage with customers

  • Excellent problem-solving and critical thinking abilities to quickly resolve customer issues

  • Proficient in using customer service software and computer applications

  • Demonstrated experience in a customer-facing role, preferably in the call centre or customer service industry

  • Ability to work well under pressure and meet deadlines

  • A genuine passion for providing exceptional customer service

What we offer

At PT Interpak Industries Batam, we are committed to creating a positive and supportive work environment for our employees. We offer competitive compensation, opportunities for career advancement, and a range of employee benefits, including health insurance. Join our team and embark on a rewarding career in customer service.

About us

PT Interpak Industries Batam is a leading manufacturer of high-quality packaging solutions. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering excellence in the industry. Our team of dedicated professionals is committed to driving the success of our business and making a positive impact on our community.

Apply now to become our next Customer Service Staff and be a part of our growing team!


Information :

  • Company : PT Interpak Industries Batam
  • Position : Customer Service Staff
  • Location : Batam
  • Country : ID
Next Process

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Post Date : 2025-08-05 | Expired Date : 2025-09-04

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