English Live Chat - Surakarta
Responsibilities
- Provide timely support to customers through available communication channels (email and chat)
- Identify and escalate priority issues through proper channels.
- Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- Meet all key performance indicators set by the company and client.
- Work with other team members in identifying better ways in providing better customer support.
Qualification
- Minimum D3 or bachelors degree from all majors.
- Good written and verbal communication skills in English (Will be tested during the recruitment process)
- fresh graduates are welcome to apply
- Flexible for SHIFTING schedule and changes along with in
- Strong problem-solving skills and demonstrated multi-task capabilities.
- Preferably to have a typing speed of at least 40 words per minutes
- Fast learner and independent to work in the multi-LOB (email and live chat)
Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender
Information :
- Company : Teleperformance
- Position : English Live Chat - Surakarta
- Location : Solo
- Country : ID
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com
Post Date : 2025-07-09 | Expired Date : 2025-08-08