FLOOR MANAGER RESTAURANT

·      Assume responsibility for maintaining, driving & delivering a quality guest experience

·      Ensure the steps of service are being followed at all times

·      Drive and develop brand story and maintain brand identity

·      Walking the floor and addressing any issues related to appearance and cleanliness

·      Greeting and assisting customers

·      Training new floor employees

·      Deal with any complaints, issues, altercations & incidents according to company guidelines ensuring, where possible, our guests & staff are kept happy

·      Solicit, record and utilise customer feedback

·      Be responsive & helpful with regards to off menu requests

Information :

• Company : RESTAURANT
• Position : FLOOR MANAGER RESTAURANT
• Location : Ubud
• Country : ID