Villa Supervisor

Gravity Bali sedang membuka lowongan untuk posisi Penuh waktu Villa Supervisor di Kerobokan Kelod, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang, Sore
  • Selasa: Pagi, Siang, Sore
  • Rabu: Pagi, Siang, Sore
  • Kamis: Pagi, Siang, Sore
  • Jumat: Pagi, Siang, Sore
  • Sabtu: Pagi, Siang, Sore
  • Minggu: Pagi, Siang, Sore
• Diperlukan lebih dari 4 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp5,000,000 - Rp8,000,000 per bulan

Responsible for overseeing the daily operations of a private villa or group of villas, ensuring exceptional service standards, guest satisfaction, property maintenance, and efficient staff coordination. This role involves both administrative and hands-on tasks, making it critical for the manager to lead by example while ensuring a luxurious guest experience.

Key Responsibilities:

Guest Services:

• Ensure a warm welcome and personalized service to guests.

• Handle guest check-ins/outs at any hour (morning, day, or late night), special requests, complaints, and feedback.

• Arrange excursions, transportation, dining reservations, and activities as needed.

Staff Management:

• Train, supervise, and schedule villa staff (housekeepers, chefs, maintenance, etc.).

• Conduct regular performance reviews and staff meetings.

• Foster a positive, professional, and service-oriented team environment.

Operations and Administration:

• Oversee housekeeping, food and beverage services, maintenance, and security.

• Ensure compliance with health and safety regulations.

• Handle guest communications before and after stays.

Property Maintenance:

• Coordinate repairs and regular upkeep to maintain the villa at luxury standards.

• Supervise landscaping, pool maintenance, and technical systems.

Qualifications:

Education & Experience:

• Bachelors degree in Hospitality Management, Business Administration, or a related field (preferred).

• Minimum 3-5 years of experience in luxury hospitality or property management.

• Proven experience in managing high-end properties or villas.

Skills & Competencies:

• Exceptional interpersonal and communication skills. Strong leadership and team management abilities.

• High level of discretion and confidentiality.

• Excellent organizational and multitasking skills.

• Fluent in English; additional languages are a plus.

Personal Attributes:

• Professional appearance and demeanor.

• Problem-solving mindset and calm under pressure.

• Service-driven with attention to detail.

• Flexible and adaptable, including willingness to work evenings, weekends, or holidays if needed.

Information :

• Company : Gravity Bali
• Position : Villa Supervisor
• Location : Kerobokan Kelod
• Country : ID