Database & Debit Officer

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Save the Children with the position of Database & Debit Officer - Save the Children which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Database & Debit Officer - Save the Children below matches your qualifications. Good Luck: D

Database & Debit Officer

TEAM/PROGRAMME: Database/ Business Development

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

Fundraising Database Administration Officer will report to Sr Resource Mob Manager and working across unit and department. The main responsibilities include ensure all database check process and Bank Verification Process performed in accordance to current SOP.

As Fundraising Database Administration Officer In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Role Dimensions:

The ideal candidate will be part of the Resource Mobilization department, and S/he will be responsible on donor database and regular coordination with bank for recurring transaction, this position will also relate with other functions within department and across department as well.

KEY AREAS OF ACCOUNTABILITY:

• Individual Giving Data Submission
  • Review and validate KPA member data and documents before the bank auto-debit process.
  • Collaborate with internal teams to resolve discrepancies and ensure data accuracy in Salesforce.
  • Ensure all collected documents comply with SOPs and regulations.
  • Monitor KPA member forms for completeness and transfer data to the donor management system.
  • Maintain a database for sign-up forms from acquisition and retention teams.
  • Manage and regularly update partnership agreements with the bank
  • Handle administrative tasks related to data processing for the RDD unit.
  • Recommend improvements for system design and document processing efficiency.

• Document Management
  • Archive KPA member sign-up forms efficiently.
  • Coordinate with external stakeholders, retention teams, archiving vendors, and partners to ensure timely and accurate archiving.

• Bank Verification Process
  • Coordinate the document verification process for regular KPA members with bank partners and internal teams.
  • Prepare and submit KPA member verification documents and reports to the bank.
  • Identify and resolve discrepancies related to the bank verification process.
  • Ensure all KPA member forms are complete and securely distributed to the bank.
  • Maintain a database of bank-verified KPA member forms in the donor management system.
  • Handle inquiries regarding the bank verification process.
  • Propose improvements to streamline bank verification workflows.

• Lead Time Management
  • Establish and maintain reporting schedules and tracking systems for timely submission of documents.
  • Monitor lead times for database checks and bank verification processes.
  • Ensure the timely processing of debit data and coordinate submission to banks on a daily basis.

• Administrative Support for RDD Unit
  • Assist with document processing, tracking, and compliance within the RDD unit.
  • Maintain records and logs related to KPA member contributions and auto-debit results.
  • Prepare administrative reports and summaries related to database management and debit attempts.

• Debit Process Management
  • Coordinate with fundraising teams to ensure accurate and timely KPA member contribution debit processing.
  • Review and submit contribution records in Salesforce to verify KPA member information and contribution amounts.
  • Ensure compliance with contribution debit regulations and policies.
  • Oversee smooth execution of contribution debits and coordinate debit strategies with retention teams.
  • Optimize the debit process through research and analysis.
  • Ensure proper execution of website contribution processing, liaising with Midtrans for secure data integration with Salesforce.
  • Implement debit retry strategies to minimize delinquency rates, including staggered attempts and alternate scheduling.
  • Coordinate with retention teams to segment KPA members based on risk levels and tailor debit recovery approaches.
  • Analyze historical data to identify patterns in failed debits and refine future debit strategies.
  • Develop and execute proactive debit recovery strategies, including prioritization of high-risk accounts and alternative debit dates.

• Data Consolidation & Reporting
  • Compile and prepare contribution data for reconciliation with the finance team.
  • Provide insights and reports to enhance debit strategies and reduce delinquency rates.

• Other Responsibilities
  • Perform additional duties as assigned by the supervisor.

QUALIFICATIONS :

• Proven work experience as an Administrative Officer, Administrator or similar role in fundraising or related business sector
• Solid knowledge of office procedures and Bank Regulatory
• Solid analytical skills with the ability to collect, organize, analyses, and disseminate significant amounts of information with attention to detail and accuracy
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Have experience working using Salesforce system.
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
Attention to details.

Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation, or disability.

Information :

• Company : Save the Children
• Position : Database & Debit Officer
• Location : Indonesia
• Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Database & Debit Officer job info - Save the Children Indonesia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Database & Debit Officer job info - Save the Children Indonesia in 2025-03-18 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.