Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Shopee with the position of Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan) - Shopee which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan) - Shopee below matches your qualifications. Good Luck: D

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Conduct Learning Need Analysis (LNA) and create comprehensive learning program for Operations Team
• Collaborate effectively with various stakeholders, including team leaders, trainers, and subject matter experts to ensure the successful implementation of learning and quality improvement initiatives.
• Establish and maintain a knowledge management system to facilitate the sharing of best practices, standard operating procedures, and essential information for the Operations Team.
• Evaluate learning programs and generate reports for the Operations Team
• Conduct technical assessments to assess the proficiency of acting employees and identify areas requiring further development or training.
• Manage and oversee the reward program for couriers, including riders and drivers, to recognize and incentivize exceptional performance and adherence to quality standards.
• Lead projects to improve our operations quality, working closely with cross-functional teams to implement changes and track progress.

• Bachelors degree in a relevant field (e.g., Engineering) or a similar field.
• Proven experience in coordinating learning and development programs.
• Strong project management skills with a focus on quality improvement.
• Excellent interpersonal and communication skills for effective collaboration with stakeholders.
• Proficiency in data analysis and reporting tools.
• Knowledge of quality management principles and methodologies is a plus.
• Ability to adapt to a fast-paced, dynamic work environment and drive positive change.
• Willing to be placed at Kab. Banjar, Kalimantan Selatan

Information :

• Company : Shopee
• Position : Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan)
• Location : Jakarta
• Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan) job info - Shopee Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Ops Trainer, Quality Development - SPX Express (Kab. Banjar, Kalimantan Selatan) job info - Shopee Jakarta in 2025-02-02 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.