Captain Waiter / Waitress

El Kabron sedang membuka lowongan untuk posisi Penuh waktu Captain Waiter / Waitress di Pecatu, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp8,000,000 - Rp12,000,000 per bulan

Responsibilities & Duties

• Responsible to Head Captain / Restaurant Supervisor / Assistant Restaurant Manager / Restaurant Manager.

• Responsible for Runner.

• Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the Restaurant dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

• A courteous, professional and efficient service is provided at all times

• All duties and tasks are performed as per the tasks required at the outlet.

• Be knowledgeable of all services and products offered by the Restaurant.

• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

• Ensure that the place of work and surrounding area is kept clean and organized at all times.

• Successfully perform opening and closing procedures established for the assigned outlet.

• Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

• Being knowledgeable to operate the existing Quinos system based on the trained responsibility level as assigned in the department.

• Understand and strictly adhere to the rules & regulations established in the restaurants policy manual and the restaurants policy on fire, hygiene, health & safety.

• Maintain a good rapport and work relation with staff in the assigned department and within the restaurant.

• Undertake reasonable tasks and secondary duties as assigned by the Department Head.

• Respond to any changes in the department as dictated by the restaurant management.

• Assist in carrying out scheduled inventories of products and operating equipment.

• Perform any other assigned reasonable duties and responsibilities as assigned.

• Projecting at all times a positive and motivated attitude and exercise self-control.

• Have a complete understanding of the monthly profit and loss statement of the department.

• Lead the service and act as a role model to the team.

• Ensure a flawless service to the highest standards and as required by the department and the restaurant

• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

• Being able to control the service with a great sense of supervision and not being focused on one area only.

Information :

• Company : El Kabron
• Position : Captain Waiter / Waitress
• Location : Pecatu
• Country : ID