Customer Service

About the role

We are seeking a dedicated and customer-focused Customer Service professional to join our vibrant and growing team at CV. Liszthoven Internasional, a dynamic music school and store located in Batam, Riau Islands. This full-time role will be responsible for providing exceptional customer service and support to our diverse clientele.

What youll be doing

  • Respond promptly and courteously to customer inquiries via phone, email, and in-person interactions

  • Assist customers with product selections, purchases, returns, and other requests

  • Troubleshoot and resolve customer issues in a timely and effective manner

  • Maintain detailed records of customer interactions and actions taken

  • Collaborate with other departments to ensure seamless customer experiences

  • Actively contribute to the continuous improvement of customer service processes and procedures

  • Uphold and promote the companys values and brand image

What were looking for

  • Excellent communication and interpersonal skills, with the ability to interact with customers of diverse backgrounds

  • Strong problem-solving and critical thinking abilities to effectively address customer concerns

  • Demonstrated experience in a customer-facing role, preferably in the retail or music industry

  • Proficiency in handling cash and point-of-sale systems

  • Familiarity with music instruments, products, and services would be a significant advantage

  • Commitment to delivering exceptional customer service and a genuine passion for customer satisfaction

  • Ability to work in a fast-paced environment and adapt to changing priorities

About us

CV. Liszthoven Internasional is a leading provider of music education and retail services in the Riau Islands region. Founded in 2010, we have established a strong reputation for our high-quality music lessons, extensive range of musical instruments and accessories, and exceptional customer service. Our mission is to inspire and support the musical growth of our community, fostering a lifelong appreciation for the art of music.

If you are passionate about providing exceptional customer service and contributing to the success of a dynamic music-focused organization, we encourage you to apply for this exciting opportunity. Apply now and join our team at CV. Liszthoven Internasional!


Information :

  • Company : CV. LISZTHOVEN INTERNASIONAL (MUSIC SCHOOL & STORE)
  • Position : Customer Service
  • Location : Batam
  • Country : ID

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Post Date : 2025-05-19 | Expired Date : 2025-06-18