Customer Service
About the role
We are seeking a dedicated and customer-focused Customer Service professional to join our vibrant and growing team at CV. Liszthoven Internasional, a dynamic music school and store located in Batam, Riau Islands. This full-time role will be responsible for providing exceptional customer service and support to our diverse clientele.
What youll be doing
Respond promptly and courteously to customer inquiries via phone, email, and in-person interactions
Assist customers with product selections, purchases, returns, and other requests
Troubleshoot and resolve customer issues in a timely and effective manner
Maintain detailed records of customer interactions and actions taken
Collaborate with other departments to ensure seamless customer experiences
Actively contribute to the continuous improvement of customer service processes and procedures
Uphold and promote the companys values and brand image
What were looking for
Excellent communication and interpersonal skills, with the ability to interact with customers of diverse backgrounds
Strong problem-solving and critical thinking abilities to effectively address customer concerns
Demonstrated experience in a customer-facing role, preferably in the retail or music industry
Proficiency in handling cash and point-of-sale systems
Familiarity with music instruments, products, and services would be a significant advantage
Commitment to delivering exceptional customer service and a genuine passion for customer satisfaction
Ability to work in a fast-paced environment and adapt to changing priorities
About us
CV. Liszthoven Internasional is a leading provider of music education and retail services in the Riau Islands region. Founded in 2010, we have established a strong reputation for our high-quality music lessons, extensive range of musical instruments and accessories, and exceptional customer service. Our mission is to inspire and support the musical growth of our community, fostering a lifelong appreciation for the art of music.
If you are passionate about providing exceptional customer service and contributing to the success of a dynamic music-focused organization, we encourage you to apply for this exciting opportunity. Apply now and join our team at CV. Liszthoven Internasional!
Information :
- Company : CV. LISZTHOVEN INTERNASIONAL (MUSIC SCHOOL & STORE)
- Position : Customer Service
- Location : Batam
- Country : ID
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Post Date : 2025-05-19 | Expired Date : 2025-06-18