Customer Support Consultant

Qode | Jakarta | ID
Job Desc :
  • Conduct end-to-end of customer support processing in accordance with the established SOP
  • Provide service excellence according to the clients needs through Ticket Apps, Telephone, Email, or WhatsApp Support
  • Conduct training about gaji.id system to the clients effectively
  • Managing Customer Support Reports and Documentation accordance with established SOP
Req :
  • Bachelor degree in Information System, Accounting, Management or related qualification
  • Have knowledge in payroll calculation and tax (Pph 21)
  • Familiar with the management of BPJS Kesehatan and Ketenagakerjaan
  • Have used HRIS/HRMS
  • Able to communicate properly and clearly to the clients, detail-oriented
  • Able to communicate in English
  • Willing to travel

Information :

  • Company : Qode
  • Position : Customer Support Consultant
  • Location : Jakarta
  • Country : ID
Next Process

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Post Date : 2025-04-08 | Expired Date : 2025-05-08

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