GM Operational

Job Description:

As the General Manager - Villa Operations, you will be fully responsible for the day-to-day operations, staff management, budgeting, guest satisfaction, and overall performance of our villas. You will lead a team and ensure each villa runs smoothly, profitably, and in accordance with our brand standards.

Key Responsibilities:

• Oversee daily villa operations, including housekeeping, F&B, front office, and maintenance.
• Lead and motivate villa staff to ensure high service standards and smooth coordination.
• Monitor guest experience and ensure all feedback is addressed promptly and professionally.
• Manage operational budgets, cost controls, and profitability.
• Coordinate with sales, marketing, and reservations team to maximize occupancy and revenue.
• Ensure compliance with health, safety, and local regulations.
• Conduct regular training and development for team members.

Qualifications:

• Minimum 6 years of experience in luxury villa or 4 star hotel management, preferably in Bali.
• Strong leadership and communication skills.
• Fluent in English (mandatory reporting to Russian)
• Strong understanding of hospitality operations, budgeting, and team coordination.
• Hands-on, service-oriented, and detail-focused.
• Able to work flexible hours and respond to guest or operational needs swiftly.
• Willing to stay in Bali, Indonesia

Job Type: Full-time

Application Question(s):

• What is your current salary and what is your expected salary?
• Are you willing to be placed in Bali?

Language:

• English (Required)

Information :

• Company : Talent Search Indonesia
• Position : GM Operational
• Location : Denpasar
• Country : ID