Guest Representative
Main Responsibilities:
- Handle and follow up on guest complaints in coordination with relevant departments
- Visit properties to meet guests and resolve reported issues on-site
- Collaborate with internal teams to find solutions and ensure guest satisfaction
- Assist the Quality Control team in monitoring and maintaining villa standards
- Report recurring problems and suggest improvements to enhance overall service
✅ Requirements:
- Excellent English (spoken and written)
- Previous experience in hospitality, hotel, or villa operations
- Strong presentation and communication skills
- Problem-solving mindset with a calm and proactive approach
- Willingness to travel between properties and adapt to a dynamic schedule
💼 What We Offer:
- Competitive salary: IDR 10 - 15 million/month
- Supportive team and professional working environment
- Opportunities for growth within a leading hospitality group
- Exposure to high-end properties and international clientele
Information :
- Company : Bali Management Villas
- Position : Guest Representative
- Location : Badung
- Country : ID
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Post Date : 2025-07-29 | Expired Date : 2025-08-28