IT Support

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Proven experience in a technical support or helpdesk role
• Knowledge of operating systems (Windows, mac OS, Linux), Microsoft Office, and common enterprise software
• Familiarity with network concept, basic cybersecurity, and troubleshooting tools
• Strong problem-solving, good analyst and communication skills
• Ability to work independently and collaboratively in a team environment

Job Descriptions:

• Provide daily IT support and routine maintenance for all systems and devices.
• Maintain an up-to-date checklist and logbook of IT activities and issues.
• Ensure all hardware and software systems function properly and are well-maintained.
• Install, configure, and upgrade software and computer systems.
• Troubleshoot and resolve hardware and software issues promptly.
• Maintenance and troubleshooting network problem.
• Ensure the workspace is clean and organized at all times.
• Maintain the safety and readiness of all IT tools and equipment.
• Continuously update knowledge on the latest IT trends, tools, and best practices.
• Provide training and support to the IT team and end-users when needed.

Job Type: Full-time

Education:

• S1 (Required)

Application Deadline: 04/22/2025

Information :

• Company : PT. Bali Ocean Magic (Waterbom Bali)
• Position : IT Support
• Location : Denpasar
• Country : ID