Reservation & Operation (Yogya Office)

Requirements :

• Excellent in English Spoken

• Min. 1 year experiences in Reservation. Having experiences in Travel Agent industry would be advantage.

• Fast Learner, Fast Adaptate, and have good communication skill

• Placement in Yogyakarta Office

Job Description :

• Handle all aspects of guest needs, e.g : reservations, including flights, accommodations, transportation, and activities.

• Process bookings and manage reservations using the agent portal.

• Providing prompt and professional communication throughout the booking process.

• Ensure all travel-related documents, such as itineraries and travel vouchers, are prepared and delivered to group members in a timely manner.

• Keep up-to-date with the latest travel trends, airline routes, hotel offerings, and industry developments.

• Work closely with other team members, such as travel consultants and managers, to ensure seamless coordination of travel arrangements.

• Be prepared to handle unexpected situations and provide support in case of travel disruptions or emergencies during clients travel.

• Use Khiri IT systems as per instructions, consistently and precisely

• Build and maintain strong relationships with suppliers, including hotels, activity provider, transportation providers

• Proactively address any issues or changes to maintain a high level of customer satisfaction.

• Collaborate closely with internal teams, such as contracting, sales, and finance, to ensure smooth operations and seamless customer experiences.

• Taking pride in managing efficient work

Information :

• Company : Khiri Travel
• Position : Reservation & Operation (Yogya Office)
• Location : Yogyakarta
• Country : ID