Staff Marketing & Customer Engagement

• Develop and implement creative marketing strategies to attract new families and engage our existing community.

• Manage and grow our online presence (especially Instagram!), creating captivating content (photos, videos, reels!) that showcases our unique FMS approach.

• Craft compelling stories, catchy ads, and engaging newsletters to promote programs and events.

• Plan and execute exciting campaigns for new classes, holiday programs, and special events.

• Serve as a key backup for the Customer Service team, ready to assist with parent inquiries via phone, email, and app messaging.

• Provide support at the front office, greeting families, assisting with check-ins, and managing basic administrative tasks during peak times or staff absences.

• Clearly and enthusiastically explain our programs, FMS approach, and benefits to prospective and current parents, demonstrating deep product knowledge.

Information :

• Company : Step Kids Sport
• Position : Staff Marketing & Customer Engagement
• Location : Surabaya
• Country : ID