Staff Operational

• Correspondence with local partner and local supplier

• Brief the assigned guide and driver before the tour started

• Handle operation hotline and courtesy call

• Preparation of confirmed services of each file from inbound team

• Provide and update any change service of client in-house

• Record, confirm and prepare service of booked optional tours

• Collect and record returned questionnaire of clients

• Update and finalize actual service and costing of each file to accounting

• Book or reconfirm to supplier / vendor of required service of each file

• Prepare and collect filled questionnaire by clients from guide and update it on system

• Receive guide report on actual cost of operation and report it to accounting

• To prepare, provide and reconfirm specific services required

• Other specific assigned task by immediate superior or Manager

Requirements and qualifications:

• Minimum Diploma, Bachelors Degree in Tourism/Hospitality

• Domicile and ready to be placed in Bali

• Fluent in English is a must, verbal and writing

• 1 year experience in tourism or hospitality industry

• Familiar with email correspondence

• Ability to work independently and as part of a team

• Proven track record in problem solving

• Maintain and build good working relationships

• Self-motivated and able to work under pressure

• Good organizational skills

• Computer literate - Microsoft Office

• Meet deadlines, ensure quick turnaround & data processing

Information :

• Company : Jobstreet Indonesia
• Position : Staff Operational
• Location : Denpasar
• Country : ID