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Customer Service (Cileungsi)

PT. Elabram System | Bogor | ID

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the PT. Elabram System with the position of Customer Service (Cileungsi) - PT. Elabram System which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service (Cileungsi) - PT. Elabram System below matches your qualifications. Good Luck: D

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  • Melakukan koordinasi dengan pihak-pihak terkait dalam menangani keluhan pelanggan.
  • Melakukan koordinasi dengan departemen lain untuk visit pelanggan dan audit pelanggan.
  • Memonitor atas NC yang masuk mulai dari validasi NC, investigasi, kesepakatan, case close, Corrective Action Preventive Action (CAPA) dengan departemen QA, QC, R&D, Produksi, SCM (warehouse, logistic), Sweet Innovation & Application, Sales & Marketing, IT (sistem dan infranstruktur), customer care, business support & admin, regulatory affair.
  • Melakukan koordinasi dengan departemen lain dan memastikan Action Plan berjalan dengan baik.
  • Menindaklanjuti dan memonitor NC yang masuk melalui sistem SalesForce.
  • Membuat laporan dan menganalisa trend NC.
  • Membuat laporan Complaint Per Million Unit (CPMU).
  • Bertanggung jawab dalam penanganan permintaan dan berjalannya audit, visit dari customer atau external: pemerintahan, instansi lainnya yang terkait dengan external relation di area Indesso group.
  • Menjadi koordinator dalam penyelenggaraan audit, visit dari customer atau external relation di area Indesso Group.
  • Melakukan koordinasi dengan departemen QA,QC R&D, Regulatory Affair dan SCM untuk menangani compliance dokumen dan meneruskan ke customer.
  • Melakukan follow up audit ke customer dan internal CAPA.
  • Turut serta dalam mengoordinasi aktivitas perusahaan yang berkaitan dengan pihak external relations dan audit, visit dari pihak customer.
  • Mengusulkan dan melakukan perbaikan proses peningkatan Standard Operation Procedure (SOP) atas proses yang berlangsung di Dept. ER&CS.
  • Melakukan seluruh tahapan rangkaian proses diseminasi, pengumpulan dan evaluasi customer satisfaction survey.

Jenis Pekerjaan: Kontrak


Information :

  • Company : PT. Elabram System
  • Position : Customer Service (Cileungsi)
  • Location : Bogor
  • Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service (Cileungsi) job info - PT. Elabram System Bogor above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service (Cileungsi) job info - PT. Elabram System Bogor in 2025-03-01 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-03-01 | Expired Date : 2025-03-31

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