Officer Complaint Handling
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the HSBC with the position of Officer Complaint Handling - HSBC which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Officer Complaint Handling - HSBC below matches your qualifications. Good Luck: D
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Some careers shine brighter than others.
If youre looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join this team in the role of Officer Complaint Handling
Responsibilities:
1.Complaint Handling:
Effectively and efficiently manage customer complaint by ensuring complaint are logged, investigated and resolved properly as per internal and regulators requirement
2.Identify Gaps and Improvement for customer journey:
Identify customer pain points and improvement insights to be shared with related stakeholders for assessment and execution to deliver enhanced customer experience
3.Process Design
Working together with stakeholders to improve current process that is broken/ineffective which impacting customers experience and satisfaction
QualificationsTo be successful in this role, you should meet the following requirements:
- Indonesia Citizen only
- Bachelors degree
- 3-4 years experience in banking with focus on customer/complaint management
- Strong knowledge of banking industry related the product and channel
- Collaboration with cross function related unit
- Good communication (oral and written) and customer handling skills
Youll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environmentInformation :
- Company : HSBC
- Position : Officer Complaint Handling
- Location : Jakarta
- Country : ID
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Officer Complaint Handling job info - HSBC Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Officer Complaint Handling job info - HSBC Jakarta in 2025-01-25 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-25
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