Customer Experience & Operation Officer
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the PT Prodia Widyahusada Tbk. (Prodia) with the position of Customer Experience & Operation Officer - PT Prodia Widyahusada Tbk. (Prodia) which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience & Operation Officer - PT Prodia Widyahusada Tbk. (Prodia) below matches your qualifications. Good Luck: D
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This position will be located in our subsdiary PT Prodia Digital Indonesia.
PT Prodia Digital Indonesia (PRDI) is a subsidiary of PT Prodia Widyahusada Tbk, focusing on delivering digital health services through advanced technology and life sciences. One of its key offerings is the "U by Prodia" application, designed to facilitate health monitoring and personalized care for users
Job Descriptions:
- Develop administrative documents such as Standard Operating Procedures (SOPs), guidelines, and work instructions related to new wellness services.
- Manage the implementation of surveys and measurements for Customer Satisfaction Index (CSI) to evaluate partner and branch satisfaction.
- Collaborate with branch offices to implement and provide training on wellness-related health services.
- Ensure smooth handling of tickets received from the Contact Center related to service satisfaction.
- Oversee and ensure the efficient resolution of refund-related tickets for the Health Shop platform.
- Minimum Qualifications: Bachelors Degree in Pharmacy or min GPA 3.00
- Fresh Graduates with internship experience are welcome to apply
- Possession of a valid Pharmacist Registration Certificate (Surat Tanda Registrasi Apoteker/STRA) or its equivalent
- Have experience in customer service, satisfaction measurement, and ticket management.
- Strong organizational and communication skills.
- Ability to work collaboratively with various teams and branches.
Information :
- Company : PT Prodia Widyahusada Tbk. (Prodia)
- Position : Customer Experience & Operation Officer
- Location : Jakarta
- Country : ID
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience & Operation Officer job info - PT Prodia Widyahusada Tbk. (Prodia) Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience & Operation Officer job info - PT Prodia Widyahusada Tbk. (Prodia) Jakarta in 2025-01-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-15
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