Customer Service Support Coordinator (English Speaker)
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Career SIMGROUP with the position of Customer Service Support Coordinator (English Speaker) - Career SIMGROUP which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Support Coordinator (English Speaker) - Career SIMGROUP below matches your qualifications. Good Luck: D
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Job Overview:
We are seeking a Customer Service Support Coordinator with strong English communication skills to provide high-quality support to our consumers and partners. The ideal candidate will be responsible for managing inquiries, resolving disputes, and ensuring a seamless customer experience.
Key Responsibilities:
- Assist consumers and partners in using our products effectively.
- Handle service inquiries and disputes in a professional and timely manner.
- Monitor and respond to various communication channels (call center, social media, web inquiries, etc.).
- Gather feedback from consumers and partners, analyze issues, and report to the supervisor.
- Perform administrative tasks related to partner accounts (credit top-up, information updates, etc.).
- Support additional business initiatives, including market research and service quality audits.
Qualifications & Requirements:
- Minimum D3 in any major with a GPA of 2.75 or higher.
- Open to fresh graduates; maximum 2 years of experience in a similar role.
- Willing to work on a 24/7 shifting schedule.
- Excellent communication skills in both Bahasa Indonesia and English (fluency required, interview in English).
- Strong sense of empathy, problem-solving ability, and a professional demeanor.
- Ability to maintain a friendly and engaging tone (smiling voice).
- Strong analytical skills and attention to detail.
- Typing speed of 50 WPM with 90% accuracy.
- Ability to work in a fast-paced, dynamic environment.
- Familiarity with chat support platforms such as Messenger.
- Fully vaccinated (minimum 2 doses).
Jenis Pekerjaan: KontrakPanjang kontrak: 12 bulan
Pendidikan:
- D1-D4 (Diwajibkan)
Bahasa:
- Inggris (Diwajibkan)
Lisensi/Sertifikasi:
- TOEFL (Diwajibkan)
Tanggal Mulai yang Diharapkan: 01/04/2025
Information :
- Company : Career SIMGROUP
- Position : Customer Service Support Coordinator (English Speaker)
- Location : Jakarta
- Country : ID
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Support Coordinator (English Speaker) job info - Career SIMGROUP Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Support Coordinator (English Speaker) job info - Career SIMGROUP Jakarta in 2025-03-03 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-03-03
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