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IT Service Desk and Network Operations Centre Associate

Coda Payments | Jakarta | ID

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Coda Payments with the position of IT Service Desk and Network Operations Centre Associate - Coda Payments which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Service Desk and Network Operations Centre Associate - Coda Payments below matches your qualifications. Good Luck: D

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Responsibilities
  • Provide high-quality technical support on Codas platform to our users, in-house developers, and partners across the globe through various communication channels.
  • Monitor, handle, and resolve technical and functional queries from key stakeholders across all regions and geographical locations.
  • Managing multiple cases at one time.
  • Assist internal and external stakeholders in QA testing.
  • Identifying issues and escalating them to proper key stakeholders.
Requirements
  • 1+ years of technical support experience, preferably in the payments, e-commerce, fintech, or gaming industry.
  • Diploma/Degree in Computer Science or Information Technology or related certificate
  • Good written and verbal communication.
  • Flexible to changes and has a sense of urgency.
  • Attention to detail, good problem-solving skills, and time management skills.
  • Basic understanding of programming languages.
  • Willing to work in shifts including evenings and midnight, weekends, and public holidays.
  • Good understanding of monitoring tools (Granafa, Kibana) and ITSM tools (JiraSM, OpsGenie)

Information :

  • Company : Coda Payments
  • Position : IT Service Desk and Network Operations Centre Associate
  • Location : Jakarta
  • Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Service Desk and Network Operations Centre Associate job info - Coda Payments Jakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Service Desk and Network Operations Centre Associate job info - Coda Payments Jakarta in 23-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 23-04-2024

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