Customer Service Agent

Concentrix | Yogyakarta | ID

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Concentrix with the position of Customer Service Agent - Concentrix which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Agent - Concentrix below matches your qualifications. Good Luck: D

...

Responsibilities:

  • Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
  • Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
  • Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
  • Maintain a high level of professionalism and customer service etiquette in all interactions.
  • Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
  • Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
  • Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
  • Collaborate with team members and other departments to ensure consistent and effective customer support.

Qualifications:

  • Diploma/Bachelors degree holder
  • Prior work experience as a Customer Service Agent/Chat Support Agent is a plus. Fresh graduates are welcomed to apply.
  • Good proficiency in English is a must, minimum B1/B2 level.
  • Awareness of current affairs and events in the respective markets/countries.
  • High on teamwork and engagement. Mature & has the analytical thinking.
  • Wiling to work in rotational 24/7 Shift.
  • Willing to work onsite in Yogyakarta.

Job Types: Full-time, Fresh graduate

Application Question(s):

  • How much is your salary expectation?

Education:

  • D1-D4 (Preferred)

Language:

  • English (Required)

Information :

  • Company : Concentrix
  • Position : Customer Service Agent
  • Location : Yogyakarta
  • Country : ID

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Agent job info - Concentrix Yogyakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Agent job info - Concentrix Yogyakarta in 2025-03-01 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-03-01

Recomendations Jobs