Aesthetic Clinic Sales Manager

• Promote the clinics services and products to existing and new clients.

• Drive sales to achieve monthly revenue targets through cross-promotion and upselling.

• Develop and implement sales strategies in line with company objectives.

• Monitor sales performance, identify trends, and recommend action plans for growth.

• Ensure a high standard of customer service across all client touchpoints.

• Oversee communication, booking efficiency, and follow-up processes.

• Handle and resolve client complaints promptly and effectively.

• Collaborate with the client services team to ensure smooth client support.

• Work with medical and therapist teams to align sales, service, and patient care processes.

• Conduct regular training sessions for reception and therapist teams to improve product knowledge and selling skills.

• Ensure staff follow ethical sales practices and comply with company protocols.

• Maintain accurate records of sales activities, promotional campaigns, and client feedback.

• Prepare and submit reports as required by management.

• Perform other related duties as assigned.

Requirements:

• At least 3 years of experience in sales, business development, or customer service, preferably in the aesthetic/medical/beauty, hospitality, or luxury service industry.

• Fluent English - Reading, Writing, Speaking 

• Strong knowledge of sales techniques (cross-selling, upselling, client retention).Excellent customer service and complaint-handling skills.

Information :

• Company : Bodylab
• Position : Aesthetic Clinic Sales Manager
• Location : Seminyak
• Country : ID