Business Process Expert at LanceSoft, Inc.

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari LanceSoft, Inc. untuk posisi Business Process Expert. If the Business Process Expert di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di LanceSoft, Inc. untuk posisi Business Process Expert di bawah ini sesuai dengan kualifikasi Anda.

We are seeking a seasoned Business Process Expert (BPE) for Commerce with 8–10 years of hands-on experience in SAP Sales and Distribution (SD), Order-to-Cash (O2C) processes, and business process transformation initiatives. The ideal candidate will have successfully delivered end-to-end O2C solutions and bring deep domain knowledge in one or more industries (e.g., Manufacturing, Life Sciences, Oil, Retail & Consumer Goods, etc.).

Key Responsibilities & Expertise

O2C Process Excellence & SAP SD Expertise:

• Lead the design, optimization, and support of O2C processes, including sales orders, pricing, delivery, shipping, billing, credit management, returns, and revenue recognition.
• Drive process standardization and automation initiatives to enhance commercial operations and customer experience.

Business Process Analysis & Transformation:

• Analyze current O2C and commerce processes, identify pain points, and propose innovative solutions for process improvement.
• Design scalable, efficient process flows to improve order fulfillment, invoicing accuracy, and revenue realization.

Cross-Functional Integration:

• Ensure seamless integration of O2C processes with related modules (MM, PP, FI/CO, PS) and commercial platforms for unified data flow and operational continuity.
• Collaborate with IT, sales, finance, and supply chain teams to align business requirements and system capabilities.

End-User Enablement & Support:

• Develop and deliver training for O2C and commerce cycle users, including sales, customer service, and finance teams.
• Provide expert-level support for operational issues such as blocked orders, pricing errors, and credit challenges.

Documentation & Compliance:

• Create and maintain comprehensive documentation for O2C process configurations, functional specifications, test scripts, and training guides.
• Ensure documentation supports traceability, compliance, and handover throughout the project lifecycle.

Continuous Improvement & Innovation:

• Stay updated on the latest innovations in SAP SD, O2C, and commerce platforms, including SAP S/4HANA, SAP BRIM, SAP Fiori apps, and e-commerce integrations.
• Drive ongoing improvements in the O2C and commerce lifecycle for faster order processing and enhanced customer satisfaction.

Required Skills & Experience

• 8–10 years of hands-on experience in SAP SD, O2C process implementation, and business process transformation.
• Proven experience in end-to-end project delivery from blueprinting to post-go-live support.
• Strong understanding of pricing procedures, credit management, logistics execution, and integration with commercial platforms.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in global delivery models with cross-functional teams.

Preferred Skills & Experience

• Experience in Engineering, Construction & Operations (EC&O) and/or Manufacturing industries.
• Exposure to SAP S/4HANA SD, SAP BRIM, SAP Advanced ATP, or SAP Fiori apps related to O2C and commerce operations.
• Familiarity with e-commerce platforms, digital commerce solutions, and customer experience management.

Education Qualifications & Certifications

• Bachelor’s degree in Engineering, Business Administration, Computer Science, Information Technology, or a related field is required.
• Master’s degree (e.g., MBA in Operations, Logistics, or Supply Chain Management) is preferred.
• SAP Certification in SAP SD (Sales and Distribution), SAP S/4HANA Sales, or relevant commerce platforms is highly desirable.

Info Pekerjaan:

• Perusahaan: LanceSoft, Inc.
• Posisi: Business Process Expert
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Business Process Expert at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.