Business Process Improvement Analyst

The Business Process Improvement Analyst is responsible for analyzing and improving business processes to enhance efficiency, reduce costs, and improve quality. The role involves gathering and analyzing data, documenting processes, and collaborating with various departments to implement process improvements

Responsibilities:

• Create detailed process maps and diagrams to visualize current processes and identify areas for improvement.

• Analyze data related to business processes to identify trends, inefficiencies, and opportunities for enhancement.

• Work closely with cross-functional teams, including operations, IT, and management, to gather requirements and understand process needs.

• Recommend and implement process improvements using methodologies such as Lean, Six Sigma, or other best practices.

• Foster a culture of continuous improvement by encouraging others

Qualifications:

• Bachelors degree in business administration, Management, Industrial Engineering, or a related field.

• Proven 3+ experience as a Business Improvement Process Analyst, Continuous Improvement Analyst or in a similar role.

• Strong analytical and problem-solving skills.

• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis software (e.g., Excel, SQL).

• Excellent communication and interpersonal skills.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies is a plus.

Information :

• Company : Zurich Insurance Group
• Position : Business Process Improvement Analyst
• Location : Jakarta
• Country : ID