Butler & Household Manager

Requirement:

- Have at least 5 years experiences in Butler, Operational Manager, or Household Manager.

- Previous experience managing a hotel or residence essential or private residence.

- Need to have relevant experience, initiative, be highly organized, efficient, confident and hands on in all aspects of managing the operations of private residence.

- Strong knowledge in Food & Beverage service, Housekeeping, facility management, and administration

- Good communication and leadership.

- Able to manage team performance and staffing.

- Willing to work at Joglo, Jakarta Barat

Responsibility:

Owner Services:

* Oversee personalized services provided by butlers to enhance owner experience.

* Address owner requests and ensure timely and satisfactory resolution

Operation

* Overseeing daily household operations, F&B, Housekeeping, Kitchen, Landscape, and all area is running smooth.

* Organizing events, managing household budgets, and ensuring the overall smooth running of the household.

Communication:

* Maintain effective communication between owner, team and vendors.

* Facilitate coordination to fulfill owner needs efficiently and owner satisfactions.

Quality Control:

* Implement and enforce high service standards to meet or exceed owner expectations.

* Conduct regular quality assessments to identify areas for improvement.

Problem Solving:

* Address and resolve any challenges or issues that may arise in the delivery of butler services and operation.

* Implement proactive measures to prevent future problems.

Building & Maintenance Management

* Planning and execute all the building and maintenance project.

* Support directly to commercial channels on day-to-day maintenance needed.

* Conduct and overseeing weekly and monthly walk through.

Job Type: Full-time

Information :

• Company : Bintang Delapan
• Position : Butler & Household Manager
• Location : Jakarta
• Country : ID