Chatbot & Business Insight - Regional Seller Experience (Contract) at Shopee

Job Description:

Latest Job Information from Company Shopee as position Chatbot & Business Insight - Regional Seller Experience (Contract). If Job Vacancy Chatbot & Business Insight - Regional Seller Experience (Contract) in Jakarta matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Shopee as the position Chatbot & Business Insight - Regional Seller Experience (Contract) below matches your qualifications.

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

• Analyze chatbot transcripts to identify issues and propose improvements.
• Coordinate and monitor sentiment surveys across countries.
• Evaluate chatbot features against global competitors and identify improvement areas.
• Classify historical chat data to build a structured Q&A repository.
• Label datasets with relevant tags (intent, sentiment, etc.) for machine learning use.
• Assist in compiling requirements, coordinating rollouts, and collecting post-launch feedback.

Requirements:

• Strong research skills, especially in analyzing external platforms and competitors
• Ability to transform unstructured data into clear, actionable insights
• Proficient in data analysis, quality assurance, and competitive benchmarking
• Detail-oriented with strong analytical thinking
• Excellent communication and coordination across teams
• Self-motivated and proactive with the ability to work independently

Job Info:

• Company: Shopee
• Position: Chatbot & Business Insight - Regional Seller Experience (Contract)
• Work Location: Jakarta
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Chatbot & Business Insight - Regional Seller Experience (Contract) at the office Jakarta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.