Client Relations Officer

Woodara Global Company sedang membuka lowongan untuk posisi Penuh waktu Client Relations Officer di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi
  • Selasa: Pagi
  • Rabu: Pagi
  • Kamis: Pagi
  • Jumat: Pagi
  • Sabtu: Pagi
• Gaji yang diinginkan: Rp7,000,000 - Rp8,000,000 per bulan

ABOUT WOODARA Woodara is a data-driven company specializing in furniture procurement for development projects. We offer a smart, efficient, and reliable solution for all your furniture sourcing needs. With a network of over 450 verified factories across Indonesia and China, we provide our clients with a curated selection of high-quality furniture, ensuring that every piece meets the highest standards. Our services are trusted by a diverse range of clients, including:

• Developers
• Designers
• Hotel and Restaurant Owners

We streamline the entire procurement process, from initial selection to final delivery, helping you to save time and reduce costs without compromising on quality or design. AREA RESPONSBILITY

• Client

Order Calculation & Factory Negotiations: Prepare accurate calculations and quotations for client orders. Conduct negotiations with factories regarding pricing, timelines, and specifications to secure optimal offers.

• End-to-End Project Management & Production Control: Oversee projects from

inception to final delivery. Coordinate with the Site Manager (runners) to monitor and control production, including reviewing weekly reports.

• Quality Control & Delivery Logistics: Organize and manage factory checks,

including pre-shipment quality control (QC). Arrange and manage the logistics of delivery from the factory to the clients location.

• Client Communication & Dispute Resolution: Act as the primary point of

contact for clients, providing updates and answering questions. Handle and resolve disputes related to products.

• Post-Sales & Warranty Support: Provide comprehensive post-sales service and

warranty support to clients. REQUIREMENT

• English is a must
• Min. bachelors degree (S1) in any major
• Minimum 2 years of experience managing B2B orders, preferably in the

furniture or related manufacturing industry

• Proven experience in account management or project management, preferably

within the furniture manufacturing or related industries.

• Proficient in Google Workspace
• A good understanding of business.
• Problem-solving skills and initiative
• English language proficiency of at least B2+ for professional client

communication.

• Excellent client communication and relationship-building abilities.
• Strong negotiation skills with a track record of successful outcomes.
• A systematic approach to managing multiple complex projects simultaneously
• Proficiency in logistics coordination and understanding of supply chain

processes.

• Strong problem-solving skills with a focus on defect resolution and

post-sales support.

• Ability to collaborate effectively with internal teams (e.g., Site Managers)

and external partners (e.g., factories)

• Highly organized, detail-oriented, and capable of managing multiple

priorities simultaneously. Strong negotiation skills with a track record of successful outcomes.

Information :

• Company : Woodara Global Company
• Position : Client Relations Officer
• Location : Tibubeneng
• Country : ID