Contact Center at Telmark

Job Description:

Latest job information from Telmark for the position of Contact Center. If the Contact Center vacancy in Sleman matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Telmark for the position of Contact Center below matches your qualifications.

Responsibilities:

• Answer incoming calls, emails, and chat messages from customers in a professional manner.
• Provide accurate information about products, services, or policies.
• Handle customer complaints and inquiries, ensuring timely resolution.
• Record and update customer information in the system.
• Collaborate with internal teams to address customer needs.
• Meet performance targets, including call handling time, quality scores, and customer satisfaction.

Qualifications:

• Minimum
  Diploma (D3)
  degree in any field.
• Minimum
  1 year of experience
  as contact center or customer service and
  have experience handle outbond call
  .
• Strong verbal and written communication skills.
• Computer literate and able to navigate multiple systems.
• Willing to work in shifts, including weekends and public holidays.
• English proficiency will be an advantage.

Job Info:

• Company: Telmark
• Position: Contact Center
• Work Location: Sleman
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Contact Center at the office Sleman above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.