Customer Care Agent

If you have a passion for customer service and are ready to begin your career with us, this is the opportunity for you! If you are interested, please apply here.

Job Description

• Answer incoming calls in a friendly manner
• Handle customer inquiries, complaints, and requests for information quickly, accurately, and effectively.
• Answer customer inquiries regarding products, orders, shipping, payment, and return policies via phone, email, chat, or social media.
• Evaluate customer problems and complaints and provide appropriate solutions.
• Provide product or service information and generate interest in offers.
• Make ticketing calls.

Job Requirements

• Max is 27
• Minimum of high school or related.
• Experience Minimum of one year of experience as an inbound customer service/call center e-commerce or marketplace.
• Good verbal communication and clear articulation.
• Have good analytical skills.
• Have an ability to use a computer.
• Understand and comprehend internet shopping operations.
• Passive in English.

Job Type: ContractContract length: 3-6 months

Information :

• Company : PT SOLUSI TIGA SELARAS
• Position : Customer Care Agent
• Location : Jakarta
• Country : ID