Customer Experience Intern at Luxehouze Group

Job Description:

Latest job information from Luxehouze Group for the position of Customer Experience Intern. If the Customer Experience Intern vacancy in Jakarta matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Luxehouze Group for the position of Customer Experience Intern below matches your qualifications.

Responsibilities:

Customer Data Validation & Entry

• Review and update customer information in CRM to ensure data is complete and accurate
• Perform regular audits to identify missing, duplicate, or incorrect data entries
• Coordinate with internal teams to retrieve or verify incomplete customer information

Broadcast Content Preparation

• Support the scheduling and execution of regular digital customer broadcasts (Email, WhatsApp, etc.)
• Assist in segmenting customer lists according to defined targeting criteria
• Ensure timely and accurate content delivery based on broadcast calendar

Monitoring & Reporting

• Track broadcast performance (delivery rates, open rates, click-through, bounce, etc.)
• Maintain reporting logs and share weekly summaries with the CRM/Marketing team
• Recommend improvements based on insights from data accuracy and engagement performance.

Coordination & Documentation

• Support documentation of SOPs for data maintenance and broadcast scheduling
• Collaborate with marketing and sales teams for campaign alignment and messaging accuracy

Requirements:

• Final Year Students, or Recent Graduates majoring in Business, Management, Economics, International Relations, Communications or Art & Design
• Has previous internship experience will be a good plus
• Familiar with CRM platforms (e.g., HubSpot, Salesforce, Zoho) is a plus.
• Basic understanding of digital broadcast platforms (e.g., Mailchimp, WhatsApp Business, etc.).
• Proficient in Google Workspace (Gdocs, Gsheet, Gslide, etc)
• Excellent analytical thinking and attention to detail, with the ability to analyze complex business processes and data
• Quick learner and adept at understanding information systems and applications
• Strong interpersonal skills, including active listening and adept problem-solving capabilities
• Proficient in English (Writing, Listening, and Speaking)
• Possesses a resilient and determined attitude to overcome challenges effectively
• Domiciled in Jabodetabek and willing to work from the office (WFO) only if needed.

Job Info:

• Company: Luxehouze Group
• Position: Customer Experience Intern
• Work Location: Jakarta
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Experience Intern at the office Jakarta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.