Customer Experience Manager at Erajaya Active Lifestyle

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Erajaya Active Lifestyle untuk posisi Customer Experience Manager. If the Customer Experience Manager di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Erajaya Active Lifestyle untuk posisi Customer Experience Manager di bawah ini sesuai dengan kualifikasi Anda.

This is a strategic leadership role responsible for developing, implementing, and managing comprehensive customer experience strategies across the organization. This Posisi is critical in driving customer satisfaction, loyalty, and overall business growth through innovative customer-centric approaches.

Key Accountabilities Area:

• Design and implement holistic customer experience strategies aligned with overall business objectives
• Create innovative programs to enhance customer engagement and loyalty
• Lead digital transformation initiatives in customer experience
• Oversee the customer complaint management system and develop standard complaint handling procedures
• Planogram dan Visibility : Paying attention at planogram concept and display product, maintain coordination with related parties
• Good quality customer service : Finding out customer's needs, offer excellent service and solution for customer's complain.
• Technology and process : Looking for methods or ways to create customer service process that is faster and more efficient.
• Managing team in several activities, such as preparing opening new store, grand opening promotion, refurbish, exhibition/event
• Following up product code changing into LDU

Role Requirement:

• Education minimum bachelor degree, any major
• Minimum 6 years experience in customer experience field
• Experience in handling team
• Background in retail business
• Good english skill

Info Pekerjaan:

• Perusahaan: Erajaya Active Lifestyle
• Posisi: Customer Experience Manager
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Customer Experience Manager at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.