Customer Service (Hospitality) at Teleperformance

Job Description:

Latest Job Information from Company Teleperformance as position Customer Service (Hospitality). If Job Vacancy Customer Service (Hospitality) in Bali matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Teleperformance as the position Customer Service (Hospitality) below matches your qualifications.

Responsibilities:

• Manage incoming customer inquiries via Call and Email.

• Identify and assess customers' needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

• Keep records of customer interactions, process customer accounts, and file documents.

• Follow communication procedures, guidelines, and policies.

Requirements:

• Proven customer support experience, experience as a client service representative, or fresh graduates are welcome to applied.

• Experience in Travel Consultant - Frontliner - Hospitality

• Customer orientation and ability to adapt/respond to different types of characters.

• Excellent communication and presentation skills in English.

• Ability to multi-task, prioritize, and manage time effectively.

• High school diploma or equivalent; college degree preferred.

• Proficient in Microsoft Office and CRM software (e.g., Salesforce).

• Ability to work in a team environment.

• Already stay in Bali

Benefits: Competitive salary, fun office, career path, and diversity environment.

Job Info:

• Company: Teleperformance
• Position: Customer Service (Hospitality)
• Work Location: Bali
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service (Hospitality) at the office Bali above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.