Customer Service - Mandarin Speaker at Teleperformance

Job Description:

Latest Job Information from Company Teleperformance as position Customer Service - Mandarin Speaker. If Job Vacancy Customer Service - Mandarin Speaker in Bali matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Teleperformance as the position Customer Service - Mandarin Speaker below matches your qualifications.

Responsibilities:

• Manage incoming customer inquiries via Call and Email.

• Identify and assess customers' needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

• Keep records of customer interactions, process customer accounts, and file documents.

• Follow communication procedures, guidelines, and policies.

Who we're looking for:

• Fresh grads or experienced from any background

• Fluent in Mandarin is a must

• Quick learner and easy-going (we're all about vibes here! ?)

• Customer orientation and ability to adapt/respond to different types of characters.

• Excellent communication and presentation skills in English.

• Ability to multi-task, prioritize, and manage time effectively.

• High school diploma or equivalent; college degree preferred.

• Proficient in Microsoft Office and CRM software (e.g., Salesforce).

• Ability to work in a team environment.

• Already stay in Bali or willing to be place in Bali 

Job Info:

• Company: Teleperformance
• Position: Customer Service - Mandarin Speaker
• Work Location: Bali
• Country: ID

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service - Mandarin Speaker at the office Bali above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.