Customer Service Officer at Concentrix

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Concentrix untuk posisi Customer Service Officer. If the Customer Service Officer di Yogyakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Concentrix untuk posisi Customer Service Officer di bawah ini sesuai dengan kualifikasi Anda.

Elevate your career in customer service with a top Online Travel Agency (OTA) located in Yogyakarta! We're looking for a skilled English Customer Service Agent to deliver a call or voice channel to our European and US travelers, handling everything from flights to hotel accommodations. If you excel in English communication and are ready for a fulfilling role with night shifts, we encourage you to apply!

Role Overview:

• Provide Omnichannel to customers from Europe and the US, addressing travel-related questions.
• Manage and process reservations, including flights and hotel bookings.
• Efficiently handle booking changes and cancellations.
• Resolve customer issues and provide exceptional solutions for a seamless travel experience.
• Ensure high customer satisfaction and service quality.

What You Need:

• Proficiency in English (B2 level above) both written and spoken.
• At least 5 months of experience in customer service, ideally in the travel industry or a email/live chat/voice setting. Also open for a fresh graduates!
• Strong problem-solving and multitasking skills.
• Keen attention to detail and accuracy.
• Comfortable with a rotational 24/7 shift schedule, especially night shifts to align with European and US time zones.
• Availability to work 5 days per week.
• Located in or willing to move to Yogyakarta.

Why You’ll Love Working with Us:

• Join a rapidly growing global leader in online travel.
• Engage with international customers and diverse travel experiences.
• Enjoy a competitive salary and a comprehensive benefits package.
• Experience a dynamic, supportive, and multicultural work environment in Jakarta.
• Access opportunities for career growth and professional development.

Apply today to become part of our vibrant team!

Info Pekerjaan:

• Perusahaan: Concentrix
• Posisi: Customer Service Officer
• Lokasi Kerja: Yogyakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Customer Service Officer at the office Yogyakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.