Front Office Manager

PT Jangan Lupa Pulang | Sleman | ID

Key Responsibilities: 

  • Manage the front office operations, including check-in/check-out, reservations, and guest inquiries.

  • Oversee front desk staff, provide training, and ensure high standards of customer service.

  • Resolve guest complaints and issues efficiently.

  • Manage daily reports, guest feedback, and billing accuracy.

  • Coordinate with other departments to ensure smooth guest experiences.

Requirements:

  • Minimum 3-4 years experience on same position; open to Supervisor, Jr. Manager, or Asst. Manager

  • Proficiency in English

  • Strong leadership and customer service oriented

  • Familiar with hotel operations and VHP system

  • Presentable appearance is essential for this role

  • Excellent communication and interpersonal abilities

  • Strong problem-solving skills

  • Attention to detail and organizational skills

  • Ability to work in a fast-paced environment

  • Willing to work shifting in Yogyakarta


Information :

  • Company : PT Jangan Lupa Pulang
  • Position : Front Office Manager
  • Location : Sleman
  • Country : ID
Next Process

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Post Date : 2025-09-12 | Expired Date : 2025-10-12

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