Front Office Manager

A luxurious 5 stars hotel group in major city Sumatera with 140 & 170 guest rooms with modern wellness & spa and swimming pool , 3 multi international Food & Beverage outlets, large banquet area and meeting rooms. We are looking for two suitable candidates (also open for expatriate)

to fill the position of: "FRONT OFFICE MANAGER"

Responsibilities:

The position is responsible for managing the operations of the front office department by ensuring quality standards are met and that the optimum service is provided to all guests according to the hotel. Responsible , together with the human resources department, for ensuring team member selection , training, counseling , and recognition program are adhered to : in order to maximize guest satisfaction.

Requirements:

• Experience min 3 years as Front Office Manager in 4 or 5 stars international hotel

• Should be confident, a self starter, with the ability to operate in a dynamic environment

• Fluent in English written and verbal communication

• Well-versed in front office operating system. Edc machines, cashiering and guest management system application.

• Leadership, problem-solving, customer service and organizational skills.

• Willing relocate at Palembang and for two years work contract

Information :

• Company : PT Taman Mandiri
• Position : Front Office Manager
• Location : Sumatera Selatan
• Country : ID