GENERAL MANAGER

GENERAL MANAGER - BLAZE Jakarta

As General Manager of BLAZE Jakarta, you will be responsible for overseeing daily operations, managing a high-performing team, and ensuring every guest enjoys an exceptional nightlife experience. You will play a key role in driving operational excellence, maintaining brand standards, and collaborating with various departments to achieve business growth and profitability.

1. Daily Venue Operations

• Oversee all daily operations, ensuring seamless guest experiences from opening to closing.

• Monitor staff scheduling, attendance, and shift changes to ensure full coverage.

• Conduct venue walkthroughs to ensure cleanliness, ambiance, lighting, music, and setup meet brand standards.

2. Staff Supervision & Development

• Manage FOH, bar, service, kitchen and security teams across both venues.

• Conduct daily briefings, staff training, and performance evaluations.

• Ensure team members uphold service standards, dress code, and professionalism.

3. Service & Guest Experience

• Maintain premium service levels through active floor presence and guest interaction.

• Personally handle guest complaints and special requests.

• Oversee smooth execution of themed nights, events, and activations.

4. Inventory & F&B Management

• Supervise F&B inventory, purchasing, and deliveries.

• Monitor par stock levels and ensure operational efficiency.

5. Event & Entertainment Coordination

• Collaborate with Marketing Department to secure DJs, performers, artists, promoters, and event hosts.

• Ensure all technical needs (sound, lighting, visuals) are met.

• Supervise timing, crowd flow, and guest engagement during events.

6. Cost Control & Budgeting

• Manage financial performance, including budgeting, forecasting, cost control, and P&L accountability.

• Work with Finance to manage monthly operational budgets.

• Monitor daily sales, expenses, and profitability.

• Propose and track upselling strategies.

7. Marketing & Promotion Support

• Working closely with marketing and product team to align brand strategy with customer insight and market trends.

• Partner with the Marketing team to execute campaigns.

• Ensure branding, menus, and promotional materials are always updated and consistent.

8. Safety, Compliance & Licensing

• Ensure compliance with alcohol service laws, fire safety, and building regulations.

• Supervise security operations and crowd control.

• Maintain up-to-date licenses and permits.

9. Technology & Systems

• Oversee POS systems, music/AV controls, lighting, and guest list tools.

• Ensure staff are properly trained on all digital tools.

10. Reporting & Communication

• Provide nightly and weekly operational reports to management.

• Track KPIs such as foot traffic, sales, guest retention, and staff performance.

• Recommend improvements based on data and guest feedback.

• Minimum 3 years of proven experience managing Restaurant / Bar / Lounge operations.

• Strong leadership skills with the ability to inspire, train, and manage high-performing teams.

• Excellent communication and interpersonal skills, with a hands-on, proactive approach.

• Strong knowledge of operational workflows, customer service, and hospitality standards.

• Solid financial management background including budgeting, forecasting, and P&L analysis.

• Passionate about creating memorable guest experiences with a customer-first mindset.

• Available to join immediately.

BLAZE Jakarta was founded from a deep passion for music and the desire to create a space where people can gather, relax, and enjoy high-quality live performances. Blaze combines live music, a vibrant bar atmosphere, and exceptional hospitality to deliver a one-of-a-kind nightlife experience.

Every night, Blaze features a different music genre—Top 40, Groove, Rock, Pop, RnB & Soul, Party Anthems, and Semi-Acoustic. We believe music is a universal language that connects people, which is why we prioritize the comfort of our Blazers—our community of guests and staff, whom we consider family.

Information :

• Company : PT Jalan Cerah Tercipta (Blaze Jakarta)
• Position : GENERAL MANAGER
• Location : Jakarta Selatan
• Country : ID