Job Description:
Latest Job Information from Company Cartrack as position IT Support. If Job Vacancy IT Support in Jakarta Selatan matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Cartrack as the position IT Support below matches your qualifications.
Responsibilities:
Support Infrastructure Regionally
- Proactively maintain branch equipment i.e., UPS, Switches, CCTV, Access Control.
- Maintain personal computers, Laptops, headsets and Operating Systems (MS windows and office).
- Basic command line proficiency in Linux is a plus.
- Maintain Voice services, PABX, Physical and softphones, SIP trunks, SPAM caller ID checks.
- Branch office networking, WIFI, Switches, LAN, WAN.
- Proficiency in email management, Microsoft Outlook, email gateways (Microsoft Exchangeimbra).
- Familiarity with Excel (basic proficiency), with an advanced skill set as a bonus.
- Familiarity with any ticketing system is a beneficial skill.
- User account management - Active Directory FreeIPA IAM SAMBA AD.
- End user VPN setup and Maintenance, 2FA.
- Security tools - End point protection (Sophos).
Meet IT Support Service Level Agreements
- Prioritize accordingly to meet customer satisfaction standards.
- Plan and organize daily activities to ensure tasks are completed in time.
Helpdesk Support Function
- Action assigned tickets on Ticketing system.
- Update tickets daily.
- Give timely feedback.
- Ensure that tickets are closed timeously with high quality service ensuring minimal comebacks
Requirements:
- Diploma or Bachelor Degree majoring in Computer Science, Information System and Informatics Engineering.
- 1-3 years of working experience in Technical support / IT Support / Desktop / Helpdesk experience.
- Previous JIRA experience or similar ticketing system.
- Knowledge of Active Directory, MS Office Suite.
- Knowledge of Windows XP, Win 7, Win 8 and Win 10 &11.
Job Info:
- Company: Cartrack
- Position: IT Support
- Work Location: Jakarta Selatan
- Country: ID
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Support at the office Jakarta Selatan above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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