IT Support Consultant

D'Rose Consulting Indonesia | Depok | ID

Responsibilities:

  • Provide daily technical support to clients, including hardware, software, networking, and operational systems.

  • Conduct regular onsite visits to client offices (around 2-4 times per week) for system maintenance and troubleshooting.

  • Collaborate with internal teams and clients to resolve technical issues efficiently.

  • Prepare technical reports and documentation of support activities.

  • Deliver basic training to end-users when needed.

  • Monitor and follow up on contracts related to IT services and software license renewals to ensure continuity and compliance.

Qualifications:

  • Minimum D3/Bachelors degree in Information Technology, Information Systems, or related fields.

  • Fresh graduates or candidates with IT support experience are welcome to apply.

  • Strong motivation to learn and grow in the IT consulting field.

  • Good analytical and critical thinking skills.

  • Professional attitude, good manners, and strong work ethics.

  • Physically and mentally healthy, with the ability to maintain personal well-being.

  • Solid understanding of basic hardware and network troubleshooting.

  • Strong communication and interpersonal skills; able to work independently and in a team.

  • Willingness to travel to client sites.

  • Able to speak in English and communicate effectively with clients, including foreign stakeholders (mandatory).

  • Passion for Japanese culture or interest in otaku culture will be considered a plus.

  • Strong passion for keeping up with technology trends, especially within the Microsoft ecosystem.

  • Ability to adapt to and embrace the dynamic nature of the IT and consulting industry.

  • Ability to speak Japanese will be considered an advantage.

Benefits:

  • Work in a professional environment with clients from various industries.

  • Opportunities to learn and grow in corporate IT systems and infrastructure.

  • Career development potential as a professional IT consultant.


Information :

  • Company : D'Rose Consulting Indonesia
  • Position : IT Support Consultant
  • Location : Depok
  • Country : ID
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Post Date : 2025-09-12 | Expired Date : 2025-10-12

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