Japan-Indonesia Communication Facilitator / PM Assistant

Overview We are seeking a bilingual professional fluent in Japanese and English, who can serve as a key communication bridge between our Japanese headquarters and our Indonesia-based development team. This is not a translation-focused role. We are looking for someone who can identify and resolve subtle communication gaps, clarify intentions, and facilitate effective collaboration across cultures. Most projects follow a waterfall development process, with some Agile practices applied where appropriate.Key Responsibilities

• Facilitate clear and effective communication between Japanese stakeholders and offshore development teams in Indonesia.
• Lead and mediate discussions during online meetings and chat-based collaboration to ensure shared understanding of goals, requirements, and context.
• Identify misunderstandings or ambiguities across cultural and linguistic lines, and proactively clarify or supplement communication.
• Support project managers in structured project delivery: requirement clarification, documentation, progress tracking, and issue resolution.
• Translate and review documentation (Japanese ⇄ English), ensuring accurate and context-aware communication.
• Occasionally support Agile-style workflows in relevant parts of the project.

RequirementsMust-Have:

• Fluent in Japanese (JLPT N2 or above) and English (business level).
• 2+ years of experience in IT project coordination, communication facilitation, or similar roles.
• Deep understanding of Japanese work culture and development style.
• Experience with or familiarity with waterfall-based software development lifecycles.
• Excellent communication and interpersonal skills in multicultural and remote-first environments.
• Self-motivated and able to work independently with teams across time zones.

Nice to Have:

• Work or academic experience in Japan.
• Experience in Japan-offshore development collaboration.
• Familiarity with Agile/Scrum methodology.
• Proficiency in tools such as Excel, Jira, Confluence, Gitlab, etc.

Work Location & Style

• Remote-first position
• Open to candidates based in Japan or Indonesia
• Occasional business trips to Jakarta or Japan as needed
• Travel expenses for business trips will be covered by the company

Information :

• Company : NRI Holdings
• Position : Japan-Indonesia Communication Facilitator / PM Assistant
• Location : Jakarta
• Country : ID