Logistics Customer Service

About the role

Supercargo is seeking an exceptional Logistics Customer Service to join our dynamic team in Batam Riau Islands. As a fulltime Customer Service , you will play a crucial role in delivering outstanding service to our valued customers, ensuring their needs are met with efficiency and care.

What youll be doing

• Providing professional and courteous assistance to customers via phone, email, and live chat

• Resolving customer inquiries and concerns in a timely and effective manner

• Collaborating with cross-functional teams to ensure a seamless customer experience

• Continuously improving processes and procedures to enhance customer satisfaction

What were looking for

• Fluency in Bahasa Indonesia and excellent communication skills in English

• Strong problem-solving and critical-thinking abilities

• Ability to work effectively in a fast-paced, deadline-driven environment

• Exceptional interpersonal skills and a genuine passion for customer service

What we offer

At Supercargo, we value our employees and are committed to their growth and development. We offer a competitive salary, a comprehensive benefits package, and opportunities for career advancement. Youll also enjoy a collaborative and supportive work environment that encourages work-life balance.

About usSupercargo is a leading provider of logistics and transportation solutions, serving customers across a wide range of industries. With a strong focus on innovation and customer satisfaction, we are committed to delivering excellence in everything we do. Join our team and be a part of our continued success.

Apply now for this exciting opportunity to become our next Logistics Customer Service!

Information :

• Company : Supercargo
• Position : Logistics Customer Service
• Location : Batam
• Country : ID